The website www.elektron.gr is an online store for selling products and services via the Internet (hereinafter referred to as the online store or website) created and operated by the company named G. AVGERINOS - G. GAKIS O.E., based in Triandria, Thessaloniki (Postal Code: 55337), legally represented, with VAT number 082457402 and Tax Office: D' Thessaloniki, GEMI No. 038108205000, email contact address [email protected], customer service phone line for the online store: 2310 908327 (hereinafter referred to as the COMPANY). The following terms and conditions will apply to the use of the online store under the trademark elektron.gr, which is located at the web address elektron.gr. Every user who enters and transacts or uses the services of the online store (hereinafter referred to for brevity as "visitor" and/or "user" or "customer" depending on whether they are limited to visiting the store or also placing an order and purchasing products and services) is considered to consent to and unconditionally accept the terms stated below, without any exception. If any user does not agree with these terms, they must refrain from visiting, using the website, as well as from any transaction or use of the services of the online store.
General Terms The COMPANY reserves the right to modify or revise the terms and conditions of use and transactions from the online store at any time it deems necessary, and it undertakes the obligation to inform consumers of any changes through the pages of this online store. Contracts through the online store are concluded in the Greek language.
Provided Information & Products The COMPANY is committed to the accuracy, truthfulness, and completeness of the information presented in the online store, regarding the identity of the COMPANY as well as the transactions provided through the online store. The company, within the framework of good faith, is not liable and is not bound by entries of electronic data made in error/misunderstanding according to common experience and is entitled to correct them whenever it becomes aware of their existence.
Limitation of Liability The COMPANY, within the framework of its transactions from the online store, is not liable and does not bear any obligation for compensation for any damage or loss arising from the cancellation of orders, from non-execution or from delay in their execution, for any reason. It does not guarantee the availability of the products displayed in the online store but informs the interested customer based on the maintained data about their availability or not and undertakes, in case of a change in this data, to timely inform customers about the unavailability, in which case it bears no further responsibility. The online store provides the content (e.g., information, names, photos, illustrations), products, and services available through the website "as is." Under no circumstances shall the COMPANY be liable civilly or criminally for any damage (positive, special, or consequential, which includes but is not limited to loss of profits, data, lost profits, monetary satisfaction, etc.) that a visitor of the online store or a third party may suffer due to reasons related to the operation or non-operation and/or use of the website and/or inability to provide services and/or products and/or information available from it or due to any unauthorized interventions by third parties in products and/or services and/or information available through it.
Intellectual Property Rights All content of the online store, including distinctive titles, trademarks, images, graphics, photos, designs, texts, etc., constitutes the intellectual property of the COMPANY and is protected by the relevant provisions of Greek law, European law, and international treaties or third-party intellectual property for which the COMPANY has obtained a license for its exclusive needs and for the operation of the online store. Any copying, transfer, or creation of derivative work based on this content or misleading the public regarding the actual provider of the online store is prohibited. The reproduction, reissue, loading, announcement, dissemination, or transmission or any other use of the content in any way or medium for commercial or other purposes is allowed only with prior written consent from the COMPANY or any other rights holder of the intellectual property.
User Responsibility The user/customer agrees and undertakes to use the services, information, and data of the online store as provided by law and based on the rules of good faith and commercial ethics. They are obliged not to use the online store under the trademark elektron.gr for: 1. Sending, publishing, emailing, or transmitting in any other way any content that is illegal for any reason, causes illegal insult and damage to the COMPANY or any third party, or violates the confidentiality or privacy of any person's information. 2. Sending, publishing, emailing, or transmitting in any other way any content that causes insult to user morals, social values, or minors, etc. 3. Sending, publishing, emailing, or transmitting in any other way any content for which users do not have the right to transmit according to the law or existing contracts (such as internal information, proprietary and confidential information obtained or disclosed as part of employment relationships or covered by confidentiality agreements). 4. Sending, publishing, emailing, or transmitting in any other way any content that violates any patent, trademark, trade secret, intellectual property rights, or other proprietary rights of third parties of any kind. 5. Sending, publishing, emailing, or transmitting in any other way any material that contains software viruses or any other codes, files, or programs designed to interrupt, damage, destroy, or equip the operation of any software or computer hardware. 6. Intentional or unintentional violation of applicable law or regulations. 7. Harassment of third parties in any way. 8. Collection or storage of personal data about other users.
Limited License The elektron.gr, under the terms and conditions set forth herein and all applicable laws and regulations, grants you a non-exclusive, non-transferable, personal, limited right to access, use, and present this website and its content. This license does not constitute a transfer of title in the website and its elements and is subject to the following restrictions: (1) you must retain in all copies of the website and its elements all notices regarding copyright and other proprietary rights, and (2) you may not modify the website and its elements in any way or reproduce or publicly display, distribute, or otherwise use the website and its elements for any public or commercial purpose unless otherwise permitted herein.
Links on the website www.elektron.gr The links included in the online store lead to pages of the store or in some cases lead the user to move from this (online store) to third-party provider websites, businesses, etc. These related websites are not under the control of the COMPANY, and the COMPANY bears no responsibility for the content of any such website or any link included in a related website, or any changes or updates to such websites. The COMPANY is not responsible for internet broadcasts or any form of transmission received from any linked website. The COMPANY provides these links in its online store solely for the convenience of using the online store; their use is not mandatory for the visitor/customer, and the fact that they are included in the online store does not imply that the COMPANY approves or accepts their content.
Protection of Personal Data The COMPANY created this website solely for the purpose of serving its customers. The website elektron.gr is simple and user-friendly and has been designed to meet the specific needs of each user. To achieve the best service for you, it is important that you, our customer, understand that you must provide us with specific information regarding the processing of your order, which is safeguarded by us. This Privacy Policy and the attached Terms and Conditions of Use of this website describe the method of data collection from the website elektron.gr, the use of this data by us, and the terms and conditions of use of this website. This Privacy Policy refers exclusively to your personal data that you provide us during your orders on this website.
General The information voluntarily provided by users of the aforementioned website is used by elektron.gr to ensure that users have direct and substantial communication with the store, to provide them with answers to specific questions they pose, and finally to serve and execute their orders. The information collected by elektron.gr through the website aims to measure its traffic, determine customer demands for more products, and facilitate transactions with the company. elektron.gr does not distribute to any other organization or partner not associated with elektron.gr the email addresses or any other information concerning its users and customers.
Sold Items Through our online store www.elektron.gr, new and used products related to electronic components, electronic devices, and parts thereof are available. The main features are listed in the detailed description of the product by clicking within our website. High-resolution photos from different angles have also been placed when necessary.
Prices of Sold Products Prices for our visitors are displayed including VAT 24% and may change at any time without notice. The listed prices do not include shipping costs where applicable.
Issuance of Receipt Your order will be accompanied by a retail sales receipt or invoice.
Collection of Information elektron.gr designed its website so that users can visit it without needing to disclose their identity unless they wish to. Visitors to our website are asked to provide us with their personal data only if they want to order products, register on our website, and/or send an email to elektron.gr.
Use of Information elektron.gr collects four types of information about users: (1) data that the user provides when registering as a customer, (2) data that the user provides in order for their order to be executed by elektron.gr, (3) data that the user provides in participation in contests held from time to time, (4) data that the user provides for activating telephone and internet services, (5) data that the user provides when logging in through another platform (iOS, Android, Facebook, Google applications). When filling out any order form on our website, you will be asked for your full name, address, postal code of your area, your email address, your phone number, credit card details, and the payment method for the order. Additionally, you may be asked for more specific information, such as shipping - delivery details of an order, invoicing details, or details regarding a quote you have requested. elektron.gr uses the information you provide during the online submission of the form to communicate with you regarding (i) the delivery of the order to your location, (ii) for confirmation and identification of the customer in any necessary case, (iii) for new or alternative products offered by elektron.gr, (iv) special offers from elektron.gr, (v) activation of telephone or internet service, (vi) receipt of gifts after a contest draw. You have the option to choose whether or not you want to receive such communications from elektron.gr by sending your request via email to [email protected].
Access to Information Every order processing requires the collection of personal data for delivery or reservation of an order. Also, the use of a credit card, for which identification documents of the legitimate holder are required the first and only time, is ensured in every case. Any document and paper certifying and declaring the identity of the customer remains strictly confidential and is checked only by the responsible department of elektron.gr. Your provision of personal data means that you consent to this data being used by elektron.gr employees for the reasons mentioned above. elektron.gr requires its employees and website maintainers to provide users-customers with the level of security mentioned in this Privacy Policy. In no other case can elektron.gr share your personal information with others without your prior consent unless required by law.
Please note that under certain conditions permitted or required by law or by court order, the collection, use, and disclosure of your personal data collected online without your prior consent (for example, in the case of a court order) may occur.
Cookies elektron.gr has the ability to use cookies as part of facilitating and operating its services through its website. Cookies are small files (text files) that are sent and stored on the user's computer, allowing websites like elektron.gr to operate smoothly and without technical anomalies, collect multiple user choices, recognize frequent users, facilitate their access to it, and collect data to improve the content of the website. Cookies do not harm users' computers or the files stored on them. We use cookies to provide you with information and to process your orders, and they are automatically deleted upon your exit from the site. You should keep in mind that cookies are absolutely necessary for the proper and smooth
Correction, Modification, or Deletion of Information
Elektron.gr allows its users to correct, change, complete, or delete data and information that has been provided to elektron.gr. If you choose to delete information, elektron.gr will act to ensure that this information is removed from its records immediately. For the protection and security of the user, elektron.gr will attempt to verify that the person making the changes is indeed the same person as the user. To access, change, or delete your personal data, to report issues regarding the operation of the website, or to make any inquiries, please contact elektron.gr via www.elektron.gr or via email at [email protected]. Changes or corrections to your personal data can also be made through the registration page of elektron.gr. Please note that we will do everything possible to protect your personal data, but the security of your password on our website also depends on you.
Transaction Security
Elektron.gr is committed to ensuring the security and integrity of the data it collects regarding the users of its website. Elektron.gr has adopted procedures that protect the personal data provided by users on its website or through any other means (e.g., by phone). These procedures protect user data from any unauthorized access or disclosure, loss or misuse, and alteration or destruction. They also help ensure that this information is accurate and used correctly. Your connection is secure as it uses SSL (Secure Socket Layer) technology. SSL technology relies on a key code to encrypt data before it is sent through the SSL connection. The security check between the data and the server is based on a unique key code, ensuring the integrity of the communication. Browsers such as Netscape Navigator, Internet Explorer, Mozilla Firefox, Opera, and Safari support the SSL protocol, and their use is recommended for connecting to the elektron.gr website.
Periodic Changes
Elektron.gr continuously expands, updates, and improves its website and the related products and services, and will also renew this policy. We recommend that you read this process at regular intervals to stay informed about any changes to the content of this privacy policy. This policy will be modified from time to time without prior notice to users.
Acceptance of the Privacy Protection Procedures Implemented by elektron.gr
By using this website, you accept and agree to this Privacy Policy Statement as well as the terms and conditions of use of the website that have been announced through it.
Order Cancellation
Orders placed in our system with a payment method of bank transfer must be completed within 7 days; otherwise, elektron.gr reserves the right to cancel the order. Orders that have exceeded 7 days from their placement in our system will be canceled without prior notice.
Shipping Methods
1. Courier (Outside City)
With this method, your order will be delivered to the courier the next business day. The shipping cost is €4.50 for up to 2kg. This charge applies to packages up to 2kg; in other cases, there is a small additional charge (€1.00 for each additional kilogram). When you are in the ordering process, you will be informed of the exact shipping cost. The shipping charge includes VAT.
2. Courier (Within City)
With this method, your order will be delivered to the courier the next business day. The shipping cost is €4.00 for up to 2kg. This charge applies to packages up to 2kg; in other cases, there is a small additional charge (€1.00 for each additional kilogram). When you are in the ordering process, you will be informed of the exact shipping cost. The shipping charge includes VAT.
3. Courier (Cyprus)
With this method, your order will be delivered to the courier the next business day. The shipping cost is €16.00 for up to 2kg. This charge applies to packages up to 2kg; in other cases, there is a small additional charge (€4.50 for each additional kilogram). When you are in the ordering process, you will be informed of the exact shipping cost. The shipping charge includes VAT.
4. Transport Company
With this method, we can accommodate large volume orders. The shipping cost will be determined upon consultation for shipments within Greece. The delivery time depends on the transport company and the destination.
5. Shipping via KTEL
With this method, we can accommodate large volume orders. The shipping cost will be calculated upon consultation for shipments within Greece. The delivery time depends on the respective schedules and the destination.
Availability Indication
If the product you ordered was marked as "Available," it means it is in our store. The shipment will be made the next business day. If the product was marked as "1-3 days," it means it is available in our supplier's warehouse and will be delivered to us within 1-3 business days to proceed with your order. If the product was marked as "3-5 days," it means it is being delivered to our supplier's warehouse and will be delivered to us within 3-5 business days to proceed with your order. If your product was marked as "Upon Order," it means it is not available from our supplier, and you will be informed by phone or email about the delivery time.
Note: The courier company makes deliveries Monday - Friday from 09:00 to 18:00 and Saturday from 10:00 to 16:00. If delivery is not completed on the first attempt, the courier company will hold the package at the office serving the respective delivery area for 5 business days and will attempt to contact the recipient at least 3 times, using the phone number provided during the order at www.elektron.gr, via text messages or calls. If they cannot reach the recipient and the holding period for the package expires, the order will be returned to our store. *Saturday deliveries are only made if requested by the customer - recipient of the order and there is an additional charge. If you wish for a Saturday delivery, please contact us to be informed about the additional charge.
Availability Indication
1) If the product you ordered was marked as "Available," it means it is in our store. The shipment will be made the next business day.
2) If the product was marked as "1-3 days," it means it is available in our supplier's warehouse and will be delivered to us within 1-3 business days to proceed with your order.
3) If the product was marked as "3-5 days," it means it is being delivered to our supplier's warehouse and will be delivered to us within 3-5 business days to proceed with your order.
4) If your product was marked as "Upon Order," it means it is not available from our supplier, and you will be informed by phone about the delivery time.
